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Discord WEb Hook

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Infos:

  • Used Zammad version: 6.3.1
  • Used Zammad installation type: Zammad Hosted
  • Operating system: Windows 11
  • Browser + version: Chrome (latest)

Expected behavior:

*I created a channel in Discord and created a webook link. I then created the webhook record in Zammad and copied the Discord webhook link. I assigned that webhook to a trigger that goes off when a ticket is new or updated. I see the post record when look at the webhook but nothing happens on the Discord side. I’m new to webhooks so I’m probably missing something but from what I could gather it should be that simple?

Actual behavior:

  • no post in Discord channel

Steps to reproduce the behavior:

  • tried making changes to several tickets and created new ones.

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