opened 06:41AM - 03 Aug 23 UTC
bug
verified
mail processing
data privacy
smime
VoteHos
### Used Zammad Version
Develop
### Environment
- Installation method: all
-… Operating system: all
- Database + version: all
- Elasticsearch version: all
- Browser + version: all
### Actual behaviour
Some mail clients (mainly Microsoft products) build signed emails in a none RFC conform - _nodetached_ signature without separate MIME type.
Zammad can not handle these emails. The result is a ticket article without content `no visible content`. The signed email body is attached as PKCS#7 formatted file.
### Expected behaviour
Zammad SHOULD handle the described emails in a proper way and display the content in the ticket article.
### Steps to reproduce the behaviour
Creating such a formatted signed email with `openssl` is not possible. Microsoft Outlook 365 may be the candidate to go.
### Support Ticket
_No response_
### I'm sure this is a bug and no feature request or a general question.
yes