Infos:
- Used Zammad version: This is Zammad version 6.2.0-1712728678.1fb595f2.jammy
- Used Zammad installation type: Package
- Operating system: Ubuntu
- Browser + version: Chrome - Versie 126.0.6478.182 (Officiële build) (64-bits)
I have been testing heavily around my environment of zammad and now my mails are not being posted in zammad. 
Mail service: Microsoft 365
They are still read from the mailbox (I can see this because the mails are read and/or deleted).
But I can’t find the tickets in Zammad.
I have already created a Core Workflow as I could find on the forum but also that does not bring a solution. (See print screen)
My permissions on the groups should be good.
When I send a reply to existing tickets they are read correctly.
What else could it be?
