- Used Zammad version: 5.3.1
- Operating system: Windows
Hi! I have the following issue regarding the knowledge base(=KB).
Let’s say I as an Admin want role 1 and role 2.
Role 1 should be able to contribute to the KB like editing articles, create new categories, etc. but NOT being able to edit the permissions of others.
Role 2 should be able to read the KB entries without being able to edit them.
Is that possible somehow? Because I just got the editor and reader permission.
As far as I tested it, the editor permission also comes with the permission to not only edit the knowledge bases articles and categories, but also the permissions of other users which means I can only have editors that could also give themselves editor rights on categories they’re not supposed to edit.