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Editable Checklist for Tickets

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Cool Idea !
But for us, the highlighter is weird to use.
You never know when it is activated and always double mark the same.
You cannot give colours a name, so you have to write down somewhere what colour means what?

A Checklist is a feature we really miss.
Thats why we are using Planka for Projects and have integrated a field “Planka URL”.

But that is a lot of overhead for small tickets and recurrent tickets.
It would be great to have a Checklist Template, f.e.

"Customer cannot Print

o Check Connection
o Ping IP
o Check Port
o Escalate Level 2 Support"


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