You cannot disable these things in the form, but you can change the default ticket type during the creation. It at least saves you a click.
https://docs.zammad.org/en/latest/admin/console/hidden-settings.html#default-ticket-type-on-creation
You cannot disable these things in the form, but you can change the default ticket type during the creation. It at least saves you a click.
https://docs.zammad.org/en/latest/admin/console/hidden-settings.html#default-ticket-type-on-creation