Quantcast
Channel: Zammad - Community - Latest posts
Viewing all articles
Browse latest Browse all 6761

Prevent agent from assigning owner in another queue

$
0
0

It took me some trials and error (remove option doesn’t do anything for me, I used masked instead).
Typically, I created one filter per group / queue, and apply each filter to everyone creating / editing a ticket in that queue who does not have full rights for that group / queue.

Thanks for the quick answer :vulcan_salute:


Viewing all articles
Browse latest Browse all 6761

Trending Articles