Variable for parent-ticket

In addition to this, there are notifications sent out automatically IMO.

Maybe this is enough, but for sure, this needs to be activated within the notifications. They should be part of Ticket update.

github.com

zammad/zammad/blob/d4c02779b4ade2c407fe14b9adf94e42bbd43e0d/app/views/mailer/ticket_update_received_merge/en.html.erb

Another ticket was merged into ticket (#{ticket.title})

<div>Hi #{recipient.firstname},</div>
<br>
<div>
Another ticket was merged into ticket (#{ticket.title}) by "<b>#{current_user.longname}</b>".
</div>
<br>
<div>
  <a href="#{config.http_type}://#{config.fqdn}/#ticket/zoom/#{ticket.id}" target="zammad_app">View this in #{config.product_name}</a>
</div>

github.com

zammad/zammad/blob/d4c02779b4ade2c407fe14b9adf94e42bbd43e0d/app/views/mailer/ticket_update_merged_into/en.html.erb

Ticket (#{ticket.title}) was merged into another ticket

<div>Hi #{recipient.firstname},</div>
<br>
<div>
The ticket (#{ticket.title}) was merged into another ticket by "<b>#{current_user.longname}</b>".
</div>
<br>
<div>
  <a href="#{config.http_type}://#{config.fqdn}/#ticket/zoom/#{ticket.id}" target="zammad_app">View this in #{config.product_name}</a>
</div>

Variable for parent-ticket

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