Isn’t that the case with most if not all open-source and nonprofit SaaS solutions, though? They’re always “in development” because there aren’t enough people with the time/availability to get to the wish list and one-off feature requests? Not that as people who prefer non-enterprise solutions we users should be resigned to that kind of status quo, but saying that Zammad as a whole is not ready for wider public consumption isn’t really that helpful.
↧