WhatsApp: 'updated by' not populated

Ooops, true. Here it is.

Updated by information gets overwritten by handling of 'Sent' event in a WhatsApp Business ticket

opened 06:21AM - 24 May 24 UTC

needs verification

### Used Zammad Version develop ### Environment - Installation method: any -… Operating system (if you're unsure: `cat /etc/os-release` ): any - Database + version: any - Elasticsearch version: any - Browser + version: any ### Actual behaviour The `updated by` information of both the ticket and related article are overwritten. ### Expected behaviour The `updated by` information is not overwritten by handling the `Sent` event. ### Steps to reproduce the behaviour * Set up WhatsApp Business as described in the docs. * Create a new WhatsApp Business ticket in your instance (customer needs to write to you). * Check the `updated by` information in an overview, it's showing the customer. * Let an agent answer to the ticket. * Check the `updated by` information in an overview again, for a short time period, the agent name is readable, but after handling the `Sent` event, the column is just showing `-`. ### Support Ticket _No response_ ### I'm sure this is a bug and no feature request or a general question. yes

WhatsApp: 'updated by' not populated

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