Infos:
- Used Zammad version: 6.3 (also older versions)
- Used Zammad installation type: package
- Operating system: Debian 12 (also 11)
- Browser + version: Firefox, Edge, Chrome, Safari (latest)
We have 60k tickets, most of them are closed. We have noticed, that over the time, zammad got slower and slower. It’s not that bad (Creating a tickets takes a few seconds) but, most things have gotten somewhat slow. Loading overviews is sometimes taking up to 30 seconds.
The server has 8 GiB RAM and is using 5.7GiB. It also uses 30% of its 4 cpu-cores (2,1GHz).
Should we delete old Tickets or is there some configfiles we can change?