@MrGeneration this is still failing also with the new 6.3.0-1714376259.fc028a09.focal version of Zammad (Ubuntu 20.04 LTS installation).
Begin of error message
0 info it worked if it ends with ok
1 verbose cli [ '/opt/zammad/bin/node', '/usr/bin/npm', 'ci' ]
2 info using npm@6.14.16
3 info using node@v20.9.0
4 verbose npm-session 203abb2f78175687
5 info prepare initializing installer
6 verbose prepare starting workers
7 verbose prepare installation prefix: /opt/zammad
8 verbose prepare using package-lock.json
9 verbose checkLock verifying package-lock data
10 verbose teardown shutting down workers.
11 info teardown Done in 0s
12 verbose stack Error: cipm can only install packages when your package.json and package-lock.json or npm-shrinkwrap.json are in sync. Please update your lock file with `npm insta
ll` before continuing.
12 verbose stack
12 verbose stack
12 verbose stack Missing: @apollo/client@^3.9.9
12 verbose stack Missing: @formkit/core@^1.6.0
12 verbose stack Missing: @formkit/dev@^1.6.0
12 verbose stack Missing: @formkit/i18n@^1.6.0
12 verbose stack Missing: @formkit/inputs@^1.6.0
12 verbose stack Missing: @formkit/rules@^1.6.0
12 verbose stack Missing: @formkit/tailwindcss@^1.6.0
12 verbose stack Missing: @formkit/themes@^1.6.0
12 verbose stack Missing: @formkit/utils@^1.6.0
12 verbose stack Missing: @formkit/validation@^1.6.0
12 verbose stack Missing: @formkit/vue@^1.6.0
12 verbose stack Missing: @github/webauthn-json@^2.1.1
12 verbose stack Missing: @rails/actioncable@^7.0.8
12 verbose stack Missing: @sinonjs/fake-timers@^11.2.2
12 verbose stack Missing: @tiptap/core@^2.2.4
12 verbose stack Missing: @tiptap/extension-blockquote@^2.2.4
12 verbose stack Missing: @tiptap/extension-character-count@^2.2.4
12 verbose stack Missing: @tiptap/extension-hard-break@^2.2.4
12 verbose stack Missing: @tiptap/extension-image@^2.2.4
12 verbose stack Missing: @tiptap/extension-link@^2.2.4
12 verbose stack Missing: @tiptap/extension-list-item@^2.2.4
12 verbose stack Missing: @tiptap/extension-mention@^2.2.4
12 verbose stack Missing: @tiptap/extension-ordered-list@^2.2.4
12 verbose stack Missing: @tiptap/extension-paragraph@^2.2.4
12 verbose stack Missing: @tiptap/extension-strike@^2.2.4
12 verbose stack Missing: @tiptap/extension-underline@^2.2.4
12 verbose stack Missing: @tiptap/pm@^2.2.4
I believe the customer has an active support subscription, will check and open a ticket if still the case.