we thought it could be a problem on like the backend or similar.
As there were similar topics to this in the community.
If thats really not a problem I would say your idea is the solution.
I guess the overview “my subscribed tickets” is zammad builtin. So I can edit it but probably it gets overriden by an update?
I dont remember if I made that overview myself or if its builtin.
Also I tried adding the condition “ticket updated in relative last 6 months”, but it doesnt work. I dont know why. Im using this in another overview and there it works
