Infos:
- Used Zammad version: 6.2.0
- Used Zammad installation type: (source, package, docker-compose, …) package
- Operating system: Rocky Linux 9
- Browser + version: 115.8.0esr (64-bit)
Expected behavior:
- Greetings, I have installed zammad from package and I have followed the documentation to install the package, but I couldn’t access zammad web interface.
Actual behavior:
- I am getting 502 Bad Gateway error as I try to access the interface with an IP
Steps to reproduce the behavior:
- I followed instruction for Cent OS and installed everything based on that, including applying SElinux and Firewall. I saw the same issue opened years ago but I couldn’t reply since it is closed already, I tested if rails is working using
zammad run rails c
and it shows an error
zammad@localhost ~]$ zammad run rails c
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/bootsnap-1.17.0/lib/bootsnap/load_path_cache/core_ext/kernel_require.rb:32:in `require': libssl.so.1.1: cannot open shared object file: No such file or directory - /opt/zammad/vendor/bundle/ruby/3.1.0/gems/openssl-3.2.0/lib/openssl.so (LoadError)
I have already installed openssl on my computer but couldn’t figure out why it is not working.