I think some things related to the form could maybe be handled with core workflow: Core Workflows — Zammad Admin Documentation documentation
But when it’s about the layout (e.g. the sidebar) it’s currently not possible with core features.
I think some things related to the form could maybe be handled with core workflow: Core Workflows — Zammad Admin Documentation documentation
But when it’s about the layout (e.g. the sidebar) it’s currently not possible with core features.