Infos:
- Used Zammad version: 6.2.0-1710170837.6e9cfa61.jammy amd64
- Used Zammad installation type: package
- Operating system: Debian 12
- Browser + version: 123.0 (64-bit)
Expected behavior:
- Have the possibility to create, OR import OR export triggers using the rails console OR the API
Actual behavior:
- I did not find anything in these regards
Steps to reproduce the behavior:
- Try to create Triggers automatically in a reproducible and auditable manner
As I am preparing a possible migration to Zammad, I was able to write a few scripts to call the API and add roles, organizatios and update existing groups
Since there is the need to create ~120 triggers to move incoming tickets from the generic Support group to the correct group, it would be helpful to be able to prepare the triggers beforehand on a staging instance and then move them to the production instance in a reproducible and auditable manner through the API or rails console. Also for future changes to the system.
Does anyone have a tip about where to look at, as I did not find anything in these regards
Thanks