- Used Zammad version:
6.2.0-1707115064.33614ef9.jammy - Used Zammad installation type: (source, package, docker-compose, …)
package - Operating system:
Windows 10 22H2 Build 19045.4046 - Browser + version:
Microsoft Edge for Business Version 122.0.2365.59 (Offizielles Build) (64-Bit)
Google Chrome Version 122.0.6261.95 (Offizieller Build) (64-Bit)
Expected behavior:
When hovering for example over a Customer-Icon in a Ticket-View as an Agent using mouseover the User Information Pop-Up is not beeing displayed.
Actual behavior:
No User Information Pop-Up is beeing displayed.
Steps to reproduce the behavior:
None, just log in and open up a Ticket. Trying to get the Customer User Information using mouseover is not triggering the Display of the Pop-Up.
Steps I allready tried to fix or analyse it:
I already tried deleting the Browser History like Cookies and Websitedata and I already tried another Browser (I installed Google Chrome just for this, the Browser was not installed before), but same issue there.
When I use another Computer and log in there, the mouseover is working just fine using the same (my own) Agent Account. What can I do to get it working on my personal Computer again? I find it hard to believe that I have to reinstall Windows just because of this…
Is there some kind of Logs I can check for this?
Anything I can try to fix that, besides reinstalling windows?