I’m seeking a solution that might warrant a feature request. We are adding our clients as Users in Zammad. Many of our clients have children, which also are added as Users. it is important for our ticketing that we can relate children to their parents and vice versa.
I was hoping to be able to add an Object in the User table that captures the parent, either as an ID number or simple name. I can add a new attribute (format “single selection field”) but there does not appear to be any way for the options for that select menu to come from the User table.
Please let me know if you are aware of any solutions or workarounds. Thanks.