Hi team!
- Used Zammad version: 6.0.0-1686341484.c00b581a.bullseye
- Used Zammad installation type: (source, package, docker-compose, …) package
- Operating system: Ubuntu
- Browser + version: Edge 10
I’m Zammad user need your help regarding features:
- Can zammad record tracking time for each month for each case/ticket? Our stuff record time tracking every week, but we faced with next: when we download full report Zmmad summarize track time based only on ticket close date and show hours from previous month only in close date month.
- Can Zammad show tracking time for customers (in customer view)? Do not find this feature in current installation.