Hi,
Yesterday I updated my Debian 11 ticket server (apt update; apt upgrade), this also updated Zammad to 6.2.0.
Zammad is installed via repository.
Unfortunately after the update 3 services do not start:
systemctl --failed
UNIT LOAD ACTIVE SUB DESCRIPTION
● zammad-web-1.service loaded failed failed zammad-web-1.service
● zammad-websocket-1.service loaded failed failed zammad-websocket-1.service
● zammad-worker-1.service loaded failed failed zammad-worker-1.service
Trying to restart zammad-web-1.service:
systemctl restart zammad-web-1.service
I see this errors in journalctl -f:
Dec 09 11:43:35 icc-ticket systemd[1]: Stopped zammad-web-1.service.
Dec 09 11:43:35 icc-ticket systemd[1]: Started zammad-web-1.service.
Dec 09 11:43:35 icc-ticket zammad-web-1.service[15675]: bundler: failed to load command: script/rails (script/rails)
Dec 09 11:43:35 icc-ticket zammad-web-1.service[15675]: /opt/zammad/vendor/bundle/ruby/3.1.0/gems/bootsnap-1.17.0/lib/bootsnap/load_path_cache/core_ext/kernel_require.rb:29:in `require': cannot load such file -- action_dispatch (LoadError)
Dec 09 11:43:35 icc-ticket zammad-web-1.service[15675]: from /opt/zammad/vendor/bundle/ruby/3.1.0/gems/railties-7.0.8/lib/rails/commands/server/server_command.rb:4:in `<main>'
Dec 09 11:43:35 icc-ticket zammad-web-1.service[15675]: from /opt/zammad/vendor/bundle/ruby/3.1.0/gems/bootsnap-1.17.0/lib/bootsnap/load_path_cache/core_ext/kernel_require.rb:32:in `require'
Dec 09 11:43:35 icc-ticket zammad-web-1.service[15675]: from /opt/zammad/vendor/bundle/ruby/3.1.0/gems/bootsnap-1.17.0/lib/bootsnap/load_path_cache/core_ext/kernel_require.rb:32:in `require'
Dec 09 11:43:35 icc-ticket zammad-web-1.service[15675]: from /opt/zammad/vendor/bundle/ruby/3.1.0/gems/railties-7.0.8/lib/rails/command/behavior.rb:44:in `block (2 levels) in lookup'
Dec 09 11:43:35 icc-ticket zammad-web-1.service[15675]: from /opt/zammad/vendor/bundle/ruby/3.1.0/gems/railties-7.0.8/lib/rails/command/behavior.rb:40:in `each'
Dec 09 11:43:35 icc-ticket zammad-web-1.service[15675]: from /opt/zammad/vendor/bundle/ruby/3.1.0/gems/railties-7.0.8/lib/rails/command/behavior.rb:40:in `block in lookup'
Dec 09 11:43:35 icc-ticket zammad-web-1.service[15675]: from /opt/zammad/vendor/bundle/ruby/3.1.0/gems/railties-7.0.8/lib/rails/command/behavior.rb:39:in `each'
Dec 09 11:43:35 icc-ticket zammad-web-1.service[15675]: from /opt/zammad/vendor/bundle/ruby/3.1.0/gems/railties-7.0.8/lib/rails/command/behavior.rb:39:in `lookup'
Dec 09 11:43:35 icc-ticket zammad-web-1.service[15675]: from /opt/zammad/vendor/bundle/ruby/3.1.0/gems/railties-7.0.8/lib/rails/command.rb:73:in `find_by_namespace'
Dec 09 11:43:35 icc-ticket zammad-web-1.service[15675]: from /opt/zammad/vendor/bundle/ruby/3.1.0/gems/railties-7.0.8/lib/rails/command.rb:46:in `invoke'
Dec 09 11:43:35 icc-ticket zammad-web-1.service[15675]: from /opt/zammad/vendor/bundle/ruby/3.1.0/gems/railties-7.0.8/lib/rails/commands.rb:18:in `<main>'
Dec 09 11:43:35 icc-ticket zammad-web-1.service[15675]: from /opt/zammad/vendor/bundle/ruby/3.1.0/gems/bootsnap-1.17.0/lib/bootsnap/load_path_cache/core_ext/kernel_require.rb:32:in `require'
Dec 09 11:43:35 icc-ticket zammad-web-1.service[15675]: from /opt/zammad/vendor/bundle/ruby/3.1.0/gems/bootsnap-1.17.0/lib/bootsnap/load_path_cache/core_ext/kernel_require.rb:32:in `require'
Dec 09 11:43:35 icc-ticket zammad-web-1.service[15675]: from script/rails:8:in `<top (required)>'
Dec 09 11:43:35 icc-ticket zammad-web-1.service[15675]: from /opt/zammad/vendor/ruby-3.1.3/lib/ruby/3.1.0/bundler/cli/exec.rb:58:in `load'
Dec 09 11:43:35 icc-ticket zammad-web-1.service[15675]: from /opt/zammad/vendor/ruby-3.1.3/lib/ruby/3.1.0/bundler/cli/exec.rb:58:in `kernel_load'
Dec 09 11:43:35 icc-ticket zammad-web-1.service[15675]: from /opt/zammad/vendor/ruby-3.1.3/lib/ruby/3.1.0/bundler/cli/exec.rb:23:in `run'
Dec 09 11:43:35 icc-ticket zammad-web-1.service[15675]: from /opt/zammad/vendor/ruby-3.1.3/lib/ruby/3.1.0/bundler/cli.rb:486:in `exec'
Dec 09 11:43:35 icc-ticket zammad-web-1.service[15675]: from /opt/zammad/vendor/ruby-3.1.3/lib/ruby/3.1.0/bundler/vendor/thor/lib/thor/command.rb:27:in `run'
Dec 09 11:43:35 icc-ticket zammad-web-1.service[15675]: from /opt/zammad/vendor/ruby-3.1.3/lib/ruby/3.1.0/bundler/vendor/thor/lib/thor/invocation.rb:127:in `invoke_command'
Dec 09 11:43:35 icc-ticket zammad-web-1.service[15675]: from /opt/zammad/vendor/ruby-3.1.3/lib/ruby/3.1.0/bundler/vendor/thor/lib/thor.rb:392:in `dispatch'
Dec 09 11:43:35 icc-ticket zammad-web-1.service[15675]: from /opt/zammad/vendor/ruby-3.1.3/lib/ruby/3.1.0/bundler/cli.rb:31:in `dispatch'
Dec 09 11:43:35 icc-ticket zammad-web-1.service[15675]: from /opt/zammad/vendor/ruby-3.1.3/lib/ruby/3.1.0/bundler/vendor/thor/lib/thor/base.rb:485:in `start'
Dec 09 11:43:35 icc-ticket zammad-web-1.service[15675]: from /opt/zammad/vendor/ruby-3.1.3/lib/ruby/3.1.0/bundler/cli.rb:25:in `start'
Dec 09 11:43:35 icc-ticket zammad-web-1.service[15675]: from /opt/zammad/vendor/ruby-3.1.3/lib/ruby/gems/3.1.0/gems/bundler-2.3.26/libexec/bundle:48:in `block in <top (required)>'
Dec 09 11:43:35 icc-ticket zammad-web-1.service[15675]: from /opt/zammad/vendor/ruby-3.1.3/lib/ruby/3.1.0/bundler/friendly_errors.rb:120:in `with_friendly_errors'
Dec 09 11:43:35 icc-ticket zammad-web-1.service[15675]: from /opt/zammad/vendor/ruby-3.1.3/lib/ruby/gems/3.1.0/gems/bundler-2.3.26/libexec/bundle:36:in `<top (required)>'
Dec 09 11:43:35 icc-ticket zammad-web-1.service[15675]: from /opt/zammad/bin/bundle:121:in `load'
Dec 09 11:43:35 icc-ticket zammad-web-1.service[15675]: from /opt/zammad/bin/bundle:121:in `<main>'
Dec 09 11:43:35 icc-ticket systemd[1]: zammad-web-1.service: Main process exited, code=exited, status=1/FAILURE
Dec 09 11:43:35 icc-ticket systemd[1]: zammad-web-1.service: Failed with result 'exit-code'.
Dec 09 11:43:36 icc-ticket systemd[1]: zammad-web-1.service: Scheduled restart job, restart counter is at 5.
Dec 09 11:43:36 icc-ticket systemd[1]: Stopped zammad-web-1.service.
I assume, there are some packages missing in this installation. As a last resort, I updated the whole system to Debian 12, but I get the same errors.
Any Ideas how to solve this errors?
